Privacy Policy

Effective Date: July 8, 2026

Welcome to Not Field Notes ("we," "our," or "us"). We are an Indian stationery and notebook brand based in Jaipur, Rajasthan, committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit www.notfieldnotes.com, purchase our products, or interact with our services. By using our website, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Email address

• Mobile number

• Shipping and billing address

• Order history

• Payment status

• Customer support communications

Payment Information

Payments on our website are securely processed through trusted third-party payment gateways such as Razorpay. We do not store your debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Date and time of access

• Pages visited

• Referral source

• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our products and website

• Personalize your shopping experience

• Detect fraud and maintain website security

• Comply with applicable legal obligations

• Send promotional emails or offers (only where permitted or with your consent)

3. Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active

• Remember your preferences

• Analyze website traffic

• Improve website performance

• Measure marketing campaigns

Most web browsers allow you to disable cookies; however, doing so may affect certain features of the website.

4. Sharing of Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

• Shopify (website hosting and e-commerce platform)

• Razorpay (payment processing)

• Shipping and logistics partners

• Email and communication service providers

• Analytics and marketing platforms

• Government authorities or law enforcement agencies where required by law

All such parties are expected to protect your information and use it only for the services they provide to us.

5. Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, misuse, loss, alteration, or disclosure.

These measures include secure website encryption (SSL/TLS), restricted access to customer information, and the use of trusted service providers.

While we strive to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders

• Provide customer support

• Maintain business records

• Comply with applicable legal, tax, and accounting obligations

• Resolve disputes and enforce our agreements

When information is no longer required, we securely delete or anonymize it where reasonably practicable.

7. Your Rights

Subject to applicable Indian law, including the Digital Personal Data Protection Act, 2023, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Withdraw consent where processing is based on consent

• Contact us regarding any concerns about your personal data

Requests may be made using the contact details provided below.

8. Children's Privacy

Our website is intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without appropriate consent, we will take reasonable steps to delete such information.

9. Third-Party Services

Our website may contain links to third-party websites or use services provided by third parties.

We are not responsible for the privacy practices, policies, or content of such third-party websites. We encourage users to review their respective privacy policies before providing any personal information.

10. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you updates regarding new products, offers, or announcements.

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments.

The revised version will be posted on this page along with the updated Effective Date. Continued use of our website constitutes acceptance of the revised Policy.

12. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Jaipur, Rajasthan.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Not Field Notes
Jaipur, Rajasthan, India

Email: biz@notfieldnotes.com

We will make reasonable efforts to respond to your request as promptly as possible.