Security Policy

Effective Date: July 8, 2026

At Not Field Notes ("we," "our," or "us"), protecting the security of our customers' personal information and online transactions is one of our highest priorities. We are committed to maintaining appropriate technical, administrative, and organizational safeguards to help protect the information you share with us while using www.notfieldnotes.com.

This Security Policy explains the measures we take to protect our website, customer information, and online services.

1. Secure Website

Our website is protected using Secure Socket Layer (SSL)/Transport Layer Security (TLS) encryption. This technology encrypts information transmitted between your device and our website, helping protect sensitive data from unauthorized access during transmission.

Customers should always verify that the website address begins with https:// before entering personal information.

2. Secure Payments

We do not collect or store your complete credit card, debit card, UPI PIN, CVV, net banking credentials, or other sensitive payment information.

All online payments are processed through trusted third-party payment gateways, such as Razorpay, which employ industry-standard security practices and encryption technologies to safeguard payment transactions.

3. Protection of Personal Information

Customer information is stored only as necessary for business operations and is protected through appropriate security measures, including:

• Restricted access to customer information

• Secure hosting infrastructure

• Password-protected administrative systems

• Regular software and security updates

• Monitoring for unauthorized access where reasonably practicable

Access to personal information is limited to authorized personnel and trusted service providers who require it to perform legitimate business functions.

4. Third-Party Service Providers

To operate our business efficiently, we rely on trusted third-party service providers, including:

• Shopify (website hosting and e-commerce platform)

• Razorpay (payment processing)

• Shipping and logistics partners

• Email communication providers

• Analytics and marketing platforms

These providers maintain their own security standards and are expected to process customer information responsibly and in accordance with applicable laws.

5. Customer Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials.

We recommend that you:

• Use a strong and unique password

• Do not share your login credentials with others

• Log out after using shared or public devices

• Notify us immediately if you believe your account has been accessed without authorization

6. Fraud Prevention

We continuously monitor transactions and website activity to help identify suspicious or fraudulent behavior.

Orders may be delayed, verified, or cancelled if unusual activity is detected in order to protect both our customers and our business.

7. Security Updates

We regularly review and update our website, software, plugins, and security practices to reduce security risks and improve protection against emerging threats.

8. Limitation of Security

While we employ commercially reasonable security measures to protect customer information, no method of electronic transmission or internet storage can be guaranteed to be completely secure.

Accordingly, we cannot guarantee absolute security of information transmitted through the internet, and customers use our services at their own risk.

9. Reporting Security Concerns

If you discover a security vulnerability, suspect unauthorized access, or believe your information has been compromised while using our website, please notify us immediately.

We appreciate responsible disclosure of security concerns and will investigate all legitimate reports promptly.

10. Changes to This Security Policy

We may update this Security Policy from time to time to reflect improvements in our security practices, technological developments, or changes in applicable laws.

Any updates will be posted on this page along with the revised Effective Date.

11. Contact Us

If you have any questions or wish to report a security-related concern, please contact us:

Not Field Notes
Jaipur, Rajasthan, India

Email: biz@notfieldnotes.com 

We will make reasonable efforts to investigate and respond to all genuine security concerns as promptly as possible.